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BYU

Cougar Pride

Brigham Young University is more than an academic institution—it’s a community rich with tradition, values, and a passion for excellence that transcends the classroom. From the iconic LaVell Edwards Stadium, where football legends have been made, to the roaring energy of the Marriott Center during basketball season, BYU Athletics has been a cornerstone of Cougar pride for generations. Rooted in a legacy that combines faith, determination, and unity, BYU’s sports programs serve as a rallying point for fans across the globe.

Background

For decades, the gameday experience has been a sacred tradition for BYU fans, a blend of spirited chants, unforgettable plays, and the camaraderie that binds alumni, students, and supporters together. Yet, as technology has evolved, so have the expectations of fans. BYU Athletics recognized the need to enhance how fans plan, locate, and experience gameday—making the off-field experience not only unforgettable but seamless and stress-free.

Eric from BYU
“Fan experience comes first” "The team at Wayfyndr have done a great job at helping us bridge that gap between purchase and game day, giving fans all the information that they need to plan their game day, get to the arena on time, and discover new activities, new concessions, new things that they can do while they're in our venues."
Eric Bearden

Director of Digital Initiatives

The opportunity

Under the leadership of Eric Bearden, BYU's Director of Digital Initiatives, the university partnered with Wayfyndr to design and implement a cutting-edge gameday companion, designed to meet the modern needs of Cougar Nation while honoring the traditions that make BYU athletics special. From navigating parking at LaVell Edwards Stadium to planning every moment of a basketball showdown at Marriott Center, the all-in-one gameday guides ensure fans have effortless access to critical gameday information, eliminating stress so supporters can focus on what matters most: the spirit of the game and the community it brings together.

Gameday Planner

The Itinerary feature takes the hassle out of gameday planning, offering BYU fans the ability to craft a tailored schedule that fits their unique needs. From parking lot openings to merchandise, food stops, and entertainment options, the itinerary ensures no detail is overlooked. With real-time updates and alerts, fans can effortlessly see what's happening in and around the venue on gameday.

What makes this feature truly stand out is its ability to bring fans together. Guests can create their own personalized gameday plans from a curated list of activities and events, then effortlessly share them with friends or family to simplify meetups. Whether it’s organizing a tailgate, catching up at the concession stand for a mid-game snack, or coordinating a post-game celebration, the itinerary becomes a collaborative tool that elevates the social experience. No more missed connections or endless texts—this feature ensures everyone stays synced, turning gameday into a seamless, memorable experience shared with the people who matter most.

Event Parking

Wayfyndr’s detailed parking maps take the guesswork out of gameday, eliminating the usual stress and confusion. Fans are guided to the best available parking spots through event and venue-specific maps, designed to reduce congestion and minimize search time. Accounting for road closures and events, the user-friendly interface helps fans plan their arrival and departure, ensuring a smooth ingress and egress experience.

Venue Search

Wayfyndr’s Smart Search feature makes finding everything on gameday effortless. Fans can quickly search for and locate amenities within and around the stadium, from gates and seating sections to specific food and beverage options, merchandise stands, restrooms, first aid stations, and guest services.

the
outcome

BYU’s partnership with Wayfyndr has set a new standard for gameday experiences. Fans now enjoy a seamless journey from planning their arrival to exploring in-venue amenities, all within one sleek platform that’s efficient, enjoyable, and frustration-free—giving fans more time to focus on what matters most: the game.

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